Professional Services
NAPA is fully committed to the success of wholesale customers - that's why we created NAPA TRACS back in 1989. We offer a complete suite of estimating, shop management and technical software tools that help installer customers become more efficient and streamline their business process.
NAPA PROLINK
NAPA PROLink streamlines the parts buying process by providing a real-time web-based connection between a local shop's computer and the NAPA store where they order parts. This direct connection streamlines order flow process, increases order accuracy and improves the response time from order to delivery. The best part is NAPA PROLink is free, available 24x7, and is simple to use since it only requires a few mouse clicks.
NAPA TRACS
NAPA TRACS provides powerful estimating, technical information and shop management software solutions designed to help store owners manage and grow their business. NAPA TRACS provides the tools to improve the overall shop performance, resulting in increased productivity, customer satisfaction and profitability.
Developed by automotive service professionals, NAPA TRACS has been the industry leader in automotive shop software since 1989. The system is backed by NAPA, the largest, most dependable automotive aftermarket parts network. Their team helps owners choose the right solution to fit their needs, and ensures they take advantage of the features that suit them best. Whether the owners run a one-person shop, have multiple locations, or manage a fleet of vehicles, NAPA TRACS has a system that fits their business needs.
NAPA INTEGRATIONS
NAPA Integration Partners (NAPAIBiz.COM) allow users of many popular third-party point of sale systems such as Mitchell Manager, RO Writer and others, to connect and order from their NAPA store. IBiz contains registration and step-by-step instructions for connecting their system. Once connected, they will have access to a variety of online ordering and catalog features that will help to automate the part lookup, procurement, and enhance the productivity of the shop.
VIN WATERHOUSE AND THE WATERHOUSE GROUP
Vin Waterhouse provides installers the ability to look-up and transfer NAPA-branded parts to their management system work orders with just a few simple clicks of their mouse.
Using a combination of 158 ratios, measurements and benchmarks, the management system identifies the strengths and weaknesses of store owners’ businesses.
Available to all NAPA AutoCare Center Owners, this service allows unlimited conversation and consultation between the owner and Vin Waterhouse.
THE AUTO CARE ASSOCIATION
The Auto Care Association serves our members in a variety of important ways, each designed to help them maintain their position as innovative and impactful businesses. Our government affairs department represents the industry’s complex set of interests before federal and state legislators and regulators, and advocates for policies that are favorable to our member businesses. We develop standards and best practices in e-commerce and technology to help lower costs and increase efficiency. We develop our members’ professional skills with a full calendar of education, meetings and events.
Our market intelligence experts assess trends that are reshaping the industry, and our international program assists members seeking opportunities in the lucrative global market. The association’s award-winning communications keep members informed about critical auto care issues, association programs and initiatives, and connect them with their industry peers.